EC261covers every departure, any airline€250–€600per passenger, by distance£0to pay if we don’t win
What you’re owed
Three hours late on arrival, cancelled within 14 days, or denied boarding, for a reason within the airline’s control: €250 for flights up to 1,500 km, €400 to 3,500 km, €600 beyond, per passenger. Because the flight departed Kefallinia, it does not matter which airline operated it or where it was going.
About Kefallinia
- Airport
- Kefallinia (EFL), Kefallinia Island, Greece
- Law on departures
- EC261, on every airline, wherever the flight is going
- Most passengers owed
- €250 to €600 each, by distance
- Airlines we see most here
Jet2
TUI Airways
easyJet
Ryanair
Aegean Airlines
British Airways
Smartwings
Buzz- If an airline refuses
- Hellenic Civil Aviation Authority (HCAA), then court
Popular routes from EFL
Where flights from Kefallinia go most often, and what a qualifying delay on each is worth. Because the flight leaves EFL, the amount is the same whichever airline flew it.
| Route | Distance | Law | Owed per passenger |
|---|
| Kefallinia Island → LondonEFL–LGW | 2,172 km | EC261 | €400 |
| Kefallinia Island → ManchesterEFL–MAN | 2,428 km | EC261 | €400 |
| Kefallinia Island → AthensEFL–ATH | 302 km | EC261 | €250 |
| Kefallinia Island → LondonEFL–STN | 2,195 km | EC261 | €400 |
| Kefallinia Island → BirminghamEFL–BHX | 2,342 km | EC261 | €400 |
| Kefallinia Island → BergamoEFL–BGY | 1,224 km | EC261 | €250 |
| Kefallinia Island → LondonEFL–LHR | 2,208 km | EC261 | €400 |
| Kefallinia Island → East MidlandsEFL–EMA | 2,343 km | EC261 | €400 |
For an arrival three hours or more late, a cancellation inside 14 days, or denied boarding, when the cause was within the airline’s control. Each passenger on the booking claims the same amount, children included.
How we check a EFL flight
We hold the actual arrival times of departures from Kefallinia from live flight-data providers, and the weather reports from the airport around each flight. Enter your flight number and date and we tell you in two minutes whether it qualifies, and whether the airline has a weather argument.
If the airline refuses
A refusal is not the end of it. We answer it in writing with the arrival data and the case law; a final refusal goes to the enforcement body or dispute scheme in Greece, and to court where that is the only route — at our cost.
How much, by distance
The amount is fixed by law. It depends on how far the flight goes, not on what the ticket cost.
| Flight distance | UK261 (UK flights) | EC261 (EU flights) |
|---|
| Up to 1,500 kme.g. London–Dublin, Paris–Barcelona | £220 | €250 |
| 1,500 to 3,500 kmand every flight within the EU over 1,500 km | £350 | €400 |
| Over 3,500 kme.g. London–New York, Frankfurt–Dubai | £520 | €600 |
The amount can be halved when the airline re-routed you and you still arrived within two hours (short flights), three hours (medium) or four hours (long flights) of the original arrival time.
When nothing is owed
An airline does not have to pay when the delay or cancellation was caused by extraordinary circumstances it could not have avoided with all reasonable measures. That is narrower than airlines often say.
Usually extraordinary
- Severe weather at the airport or on the route
- Air traffic control restrictions or ATC strikes
- Security alerts and airport closures
- A bird strike or damage by a third party
- A passenger falling seriously ill on board
Usually not, so you are owed
- Technical faults found in normal operation
- Strikes by the airline’s own staff
- Crew shortages or crew out of hours
- Late arrival of the aircraft from an earlier flight, unless that delay was itself extraordinary
- Overbooking
When the airline cites weather or air traffic control, we check the airport weather reports and the flight’s history before accepting it.
Cancellations and notice
- 14 days’ notice or more: no compensation, but you can still choose a refund or a new flight.
- 7 to 13 days’ notice: compensation is owed unless the new flight left no more than 2 hours earlier and arrived no more than 4 hours later than planned.
- Under 7 days’ notice: compensation is owed unless the new flight left no more than 1 hour earlier and arrived no more than 2 hours later.
Denied boarding because the flight was overbooked is owed straight away, at the same amounts, on top of a refund or a new flight.
Meals, hotels and refunds
These are owed whatever caused the delay, even in extraordinary circumstances, and they are separate from compensation:
- Meals and refreshments once the delay reaches 2 hours (short flights), 3 hours (medium) or 4 hours (long).
- A hotel and transport to it when the new departure is the next day.
- A full refund of the ticket if the delay reaches 5 hours and you decide not to travel, or if the flight is cancelled.
If you paid for these yourself, keep the receipts: the airline owes them back.
Connecting flights
If your flights were on one booking, what counts is how late you reached your final destination. A 1-hour delay that makes you miss a connection and arrive 4 hours late is a 4-hour delay. The distance is measured from where you started to where you finished.
What you need to claim
- The flight number and date, or your booking reference
- A boarding pass or e-ticket for each passenger
- Photo ID for the lead passenger
- Your signature on our authority to act, which takes seconds on your phone
That’s all. Our fee is 30% including VAT, taken only from compensation we win. Nothing up front, and nothing if the claim fails.
Questions
Can I claim if my flight from Kefallinia was delayed?
Yes, if it reached its destination three or more hours late, was cancelled within 14 days of departure, or you were denied boarding, and the cause was within the airline’s control. Every departure from Kefallinia is covered by EC261, whichever airline operated it.
Does it matter which airline I flew with from EFL?
No. Because the flight departed Kefallinia, EC261 applies to every airline, including airlines from outside the UK and EU.
How much compensation for a delay from Kefallinia?
€250 per passenger for flights up to 1,500 km, €400 up to 3,500 km, and €600 beyond. Children count as passengers. It’s a fixed amount, not linked to the ticket price.
What if the airline blames the weather or air traffic control?
Sometimes that’s true, and then nothing is owed. Often it isn’t: we check the actual weather reports for Kefallinia and the flight’s history before we take a claim, and answer a refusal with the evidence.
Which airlines fly from Kefallinia?
The airlines we see most often on departures from EFL include Jet2, TUI Airways, easyJet, Ryanair, Aegean Airlines, British Airways, Smartwings, Buzz. A claim works the same way whichever of them you flew.
My flight from EFL connected somewhere else. Can I still claim?
Yes, if the flights were on one booking. What counts is how late you reached your final destination, and the distance is measured from EFL to where you finished.
How long do I have to claim?
It depends on the country the claim is brought in: as little as one year in some, several years in most. The sooner you check, the safer.
Airport and airline names belong to their owners and are used only to identify them. Skyfare is independent of Kefallinia and of every airline.